Privacy Policy

Effective Date: January 1 2024
Website: www.mycustomcourse.com

MyCustomCourse (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and learning platform (collectively, the “Services”).

By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you:

• Create an account

• Subscribe to a plan

• Purchase course creation services

• Enroll in a course

• Contact support

• Submit forms on our website

We may collect:

• Full name

• Email address

• Business name

• Billing address

• Payment details (processed by third-party providers)

• Login credentials

• Course-related content you upload

We do not store full credit card numbers on our servers.

B. Information Collected Automatically

When you access our website or platform, we may collect:

• IP address

• Device type

• Browser type

• Pages visited

• Session duration

• Course progress activity

• Cookies and similar tracking technologies

C. Instructor-Provided Student Data

Instructors using the platform may collect information from their students (such as names and email addresses).

In this case:

• The instructor controls the course content and related data.

• We act as a platform provider and data processor.

We do not claim ownership of instructor-provided data.

2. How We Use Your Information

We use collected information to:

• Provide and manage platform access

• Process payments and subscriptions

• Deliver course content

• Provide technical support

• Improve platform functionality

• Maintain security

• Send administrative communications

• Respond to inquiries

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions

• Improve user experience

• Analyze platform usage

• Support security features

You may disable cookies through your browser settings, but some features may not function properly.

4. How We Share Information

We may share information with trusted third-party service providers that help us operate our platform, including:

• Payment processors

• Hosting providers

• Email service providers

• Analytics providers

These providers are required to handle your information securely.

We may also disclose information if required by law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no online system is 100% secure. Use of the platform is at your own risk.

6. Data Retention

We retain personal information:

• For as long as your account remains active

• As necessary to fulfill billing or legal obligations

• As needed to provide services

You may request account deletion by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction

• Request deletion

• Withdraw consent to certain uses

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

9. International Users

If you access the platform from outside the country in which we operate, your information may be transferred to and processed in jurisdictions with different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Continued use of the Services after changes are posted constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or your personal information, contact:

Email: assistant@mycustomcourse.com
Website: www.mycustomcourse.com